I’m a User Experience & Service Designer with over 3 years of work experience in research and design of B2C, B2B, B2G and internal products, experiences, services and systems in various sectors such as mobility, transportation, banking, and disaster management. With a Master of Science degree in Transportation Systems and Design from the prestigious ArtCenter College of Design, complemented by a background in Industrial Design, I bring a unique blend of conceptual knowledge, procedural know how, and practical insight to every project I undertake.
I’m very passionate about creating holistic, meaningful, and thought through experiences to empower people as I’m deeply motivated by complex and challenging contexts that exist today, as well as speculations of the future. As a member of a design team, I can be counted on to demonstrate design and systems thinking, initiative, tenacity, and collaboration. Moreover, my personal record of playing team sport also enables me to lead, challenge, and thrive in dynamic and high-functioning teams.
I love being challenged to step out of my comfort zone. This was a time that made me realize the value of curiosity!
Big -time coffee person. If you don't see me with a coffee, it means you don't know me enough.
In my free-time, I like to read and spend time contemplating ideas.
What my wall looks like when I'm having too much fun with a project.
Telling stories visually is my favorite way of communicating ideas.
When I'm scared internally but calm on the outside.
The traditions I grew up with - Diwali.
Sometimes I paint when I'm stressed. I helps me rejuvenate and structure my thoughts.
Led a team of 4 and strategically integrated various interaction ideas into a complete user experience using user journeys, storyboards, and brainstorming.
Identified and outlined the key design criteria, and theme(s) which in-turn guided design exploration.
Contributed skill-wise in ideation, concept development, and 3D modeling of the product package, and optimized sensing range.
Pitched and sold our IP as a team; currently under NDA.
Co-conducted design research where I mapped pain points, user needs, and visual data to facilitate collective insight and opportunity generation.
Strategically connected 4 ideas and illustrated a seamless user journey through storyboarding; which strengthened our team's response to insights.
Co-developed solutions through iterative ideation, mapping, and service blueprinting, and envisioned 2 technology-driven future user experiences.
Supported my team in resolving workflow backlogs by undertaking different roles.